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Date/Time: Fri, 26 Apr 2024 23:13:41 +0000



Post From: Historical data problem on weekly and mothly charts only

[2023-02-02 00:45:11]
lovelivelaught - Posts: 47
Hello
I am using 2 Sierra platforms, one for futures data and second for US stocks.
I use SC data all services on platform that I track stocks and indexes. Recently I noticed that my weekly and monthly charts stopped downloading historical data for sector indexes that start with $ sign, (for example $SOX, $IXM, $IXY and ets). Weekly charts download historical data but only till June 2022 and I get an error message that "User is nor authorized to execute query".
But I get all the data till current day on 1 day intraday chart and shorter time frames. I can not figure out what could be a problem.
I do not need a real time data for indexes, delayed data always worked well for me.
Thank you in advance for your help.