Support Board

Date/Time: Thu, 02 May 2024 04:55:46 +0000

Post From: Denali/Teton will not update or load current ESH23_FUT_CME chart. Getting error log

[2023-01-31 15:39:08] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We apologize for the delay. Are you still having an issue? This is only a partial log, but it looks like a network connectivity issue: Denali Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-31 05:36:02.327 DTC Client socket (3) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2023-01-31 05:36:18.898 * We are not noticing a network connectivity issue ourselves to these servers. So it is not something we would have been able to resolve at the time you had the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-31 15:45:32