Support Board
Date/Time: Tue, 04 Nov 2025 08:01:31 +0000
Post From: I keep getting disconnected from the trading evaluator
| [2023-01-31 14:22:24] |
| Sierra_Chart Engineering - Posts: 21299 |
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We do not see any problem connecting to the trading evaluator. Are you still seeing an issue? Trading Evaluator | Connecting to the server tradesimulation2.sierracharts.com. Port 11096 | 2023-01-31 09:20:56.281
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-01-31 09:20:56.281 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-01-31 09:20:56.281 DTC Client socket (2) | Connecting to IP: 142.215.17.188. | 2023-01-31 09:20:56.281 Trading Evaluator | Network connection to server complete. | 2023-01-31 09:20:56.396 Trading Evaluator | Starting socket receive thread. | 2023-01-31 09:20:56.396 Trading Evaluator | Sending encoding request to server: Binary VLS. Compression: none | 2023-01-31 09:20:56.396 Trading Evaluator | Setting DTC encoding to Binary VLS | 2023-01-31 09:20:56.736 Trading Evaluator | Sending logon request message. | 2023-01-31 09:20:56.736 Trading Evaluator | Received logon response. | 2023-01-31 09:20:56.851 Trading Evaluator | Server Name: SC DTC Server. Build=44802. | 2023-01-31 09:20:56.851 Trading Evaluator | Server protocol version: 8. Client protocol version: 8 | 2023-01-31 09:20:56.851 Trading Evaluator | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2023-01-31 09:20:56.851 Trading Evaluator | Trading is supported. | 2023-01-31 09:20:56.851 Trading Evaluator | Order cancel and replace is supported. | 2023-01-31 09:20:56.851 Trading Evaluator | OCO Orders supported. | 2023-01-31 09:20:56.851 Trading Evaluator | Bracket Orders supported. | 2023-01-31 09:20:56.851 Trading Evaluator | Connected to server complete. | 2023-01-31 09:20:56.851 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |