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Post From: I keep getting disconnected from the trading evaluator

[2023-01-31 10:42:05] Link To Thread - Link To Post [Go To First Post]
emmanuel - Posts: 29
As of this morning the trading evaluator works for a while, but then I get errors like this: Reading Internal Order ID file. \| 2023-01-31 09:57:04.539 Reading Trade Orders file. \| 2023-01-31 09:57:04.600 Reading Trade Positions file. \| 2023-01-31 09:57:04.601 Reading Trade Account Data files. \| 2023-01-31 09:57:04.602 Software version: 2478 64-bit \| 2023-01-31 09:57:04.605 OpenGL enabled (AMD/AMD Radeon Graphics (renoir, LLVM 14.0.6, DRM 3.49, 6.1.8)) \| 2023-01-31 09:57:04.605 Primary Thread ID: 244 \| 2023-01-31 09:57:04.605 Usage end date: 2023-03-02 \| 2023-01-31 09:57:04.605 Enabled for: Sierra Chart Historical Data Service. \| 2023-01-31 09:57:04.605 Enabled for: Denali Real-Time Exchange Data Feed. \| 2023-01-31 09:57:04.605 Enabled for: Delayed Denali Exchange Data Feed. \| 2023-01-31 09:57:04.605 Enabled for exchange2: CME \| 2023-01-31 09:57:04.605 Enabled for exchange2: fairx_exchange.data \| 2023-01-31 09:57:04.605 Allow Support for Sierra Chart Data Feeds is enabled. \| 2023-01-31 09:57:04.605 Current selected Data/Trading service: Trading Evaluator \| 2023-01-31 09:57:04.605 Custom symbol settings values: enabled \| 2023-01-31 09:57:04.605 Chart Update Interval: 500 \| 2023-01-31 09:57:04.605 Intraday Data Storage Time Unit: 1 \| 2023-01-31 09:57:04.605 Time Zone: +00:00:00 (UTC+00) \| 2023-01-31 09:57:04.605 2023-01-31 09:57:04 Local computer time in UTC \| 2023-01-31 09:57:04.605 2023-01-31 09:57:04 Local computer time in SC Time Zone \| 2023-01-31 09:57:04.605 2023-01-31 09:57:03 Server time in UTC \| 2023-01-31 09:57:04.605 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2023-01-31 09:57:04.605 Program path: C:\SierraChart\ \| 2023-01-31 09:57:04.605 Data Files path: C:\SierraChart\Data\ \| 2023-01-31 09:57:04.605 OS Version Number: 10.0 \| 2023-01-31 09:57:04.605 Locale Setting: C \| 2023-01-31 09:57:04.605 DLLs: UserContributedStudies_64.dll \| 2023-01-31 09:57:04.606 Allowed protected custom studies: \| 2023-01-31 09:57:04.606 Crash reporter started: true \| 2023-01-31 09:57:04.606 ... Trading Evaluator \| Connecting to the server tradesimulation2.sierracharts.com. Port 11096 \| 2023-01-31 10:35:14.214 DTC Client socket (10) \| Creating socket. Using TLS 1.2. \| 2023-01-31 10:35:14.214 DTC Client socket (10) \| New receive buffer size: 5242880 \| 2023-01-31 10:35:14.215 DTC Client socket (10) \| Connecting to IP: 142.215.17.188. \| 2023-01-31 10:35:14.215 Trading Evaluator \| Network connection to server complete. \| 2023-01-31 10:35:14.289 Trading Evaluator \| Starting socket receive thread. \| 2023-01-31 10:35:14.289 Trading Evaluator \| Sending encoding request to server: Binary VLS. Compression: none \| 2023-01-31 10:35:14.289 DTC Client socket (9) \| Close event error. Windows error code 10054: Connection reset by peer. \| 2023-01-31 10:35:16.029 * Denali Data Feed \| Did not receive Encoding Response from server. Disconnecting. \| 2023-01-31 10:35:20.648 * Denali Data Feed \| Waiting for socket receive thread to end \| 2023-01-31 10:35:20.648 DTC Client socket (9) \| CloseSocket call. \| 2023-01-31 10:35:20.649 Denali Data Feed \| Disconnected from the server. \| 2023-01-31 10:35:20.649 Denali Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. \| 2023-01-31 10:35:20.649 DTC Client socket (9) \| Shutdown started. Waiting for graceful close. \| 2023-01-31 10:35:20.649 Denali Data Feed \| Connecting to the server ds13.sierracharts.com. Port 443 \| 2023-01-31 10:35:22.650 DTC Client socket (11) \| Creating socket. \| 2023-01-31 10:35:22.651 DTC Client socket (11) \| New receive buffer size: 5242880 \| 2023-01-31 10:35:22.651 DTC Client socket (11) \| Connecting to IP: 162.251.232.244. \| 2023-01-31 10:35:22.651 Denali Data Feed \| Network connection to server complete. \| 2023-01-31 10:35:22.725 Denali Data Feed \| Starting socket receive thread. \| 2023-01-31 10:35:22.725 Denali Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-31 10:35:22.726 Denali Data Feed \| Setting DTC encoding to Binary VLS \| 2023-01-31 10:35:22.840 Denali Data Feed \| Sending logon request message. \| 2023-01-31 10:35:22.840 Denali Data Feed \| Received logon response. \| 2023-01-31 10:35:22.934 Denali Data Feed \| Server Name: RealTime Server. \| 2023-01-31 10:35:22.934 Denali Data Feed \| Server protocol version: 8. Client protocol version: 8 \| 2023-01-31 10:35:22.934 Denali Data Feed \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. \| 2023-01-31 10:35:22.934 Denali Data Feed \| Waiting for socket receive thread to end \| 2023-01-31 10:35:22.934 DTC Client socket (11) \| CloseSocket call. \| 2023-01-31 10:35:22.935 DTC Client socket (11) \| Shutdown started. Waiting for graceful close. \| 2023-01-31 10:35:22.935 Denali Data Feed \| Disconnected from the server. \| 2023-01-31 10:35:22.935 Denali Data Feed \| Data feed disconnected. Will reconnect in 2 seconds. \| 2023-01-31 10:35:22.935 DTC Client socket (11) \| Socket gracefully closed by remote side. \| 2023-01-31 10:35:22.942 DTC Client socket (11) \| Closed. \| 2023-01-31 10:35:22.942 Denali Data Feed \| Connecting to the server ds23-2.sierracharts.com. Port 10048 \| 2023-01-31 10:35:24.935 DTC Client socket (11) \| Creating socket. \| 2023-01-31 10:35:24.935 DTC Client socket (11) \| New receive buffer size: 5242880 \| 2023-01-31 10:35:24.936 DTC Client socket (11) \| Connecting to IP: 142.215.17.187. \| 2023-01-31 10:35:24.936 Denali Data Feed \| Network connection to server complete. \| 2023-01-31 10:35:25.015 Denali Data Feed \| Starting socket receive thread. \| 2023-01-31 10:35:25.015 Denali Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard \| 2023-01-31 10:35:25.015 DTC Client socket (12) \| Deleting network socket now after delay. \| 2023-01-31 10:35:27.887 DTC Client socket (13) \| Deleting network socket now after delay. \| 2023-01-31 10:35:27.887 DTC Client socket (14) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-31 10:35:27.887 DTC Client socket (14) \| Closed. \| 2023-01-31 10:35:27.888 DTC Client socket (15) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-31 10:35:27.888 DTC Client socket (15) \| Closed. \| 2023-01-31 10:35:27.888 DTC Client socket (16) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-01-31 10:35:27.888 DTC Client socket (16) \| Closed. \| 2023-01-31 10:35:27.888 DTC Client socket (14) \| Socket gracefully closed by remote side. \| 2023-01-31 10:35:27.888 DTC Client socket (15) \| Socket gracefully closed by remote side. \| 2023-01-31 10:35:27.888 DTC Client socket (16) \| Socket gracefully closed by remote side. \| 2023-01-31 10:35:27.888 DTC Client socket (10) \| Close event error. Windows error code 10054: Connection reset by peer. \| 2023-01-31 10:35:29.850 * Trading Evaluator \| Did not receive Encoding Response from server. Disconnecting. \| 2023-01-31 10:35:34.291 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2023-01-31 10:35:34.291 Select 'File >> Disconnect' to prevent further connection attempts. \| 2023-01-31 10:35:34.291 Trading Evaluator \| Waiting for socket receive thread to end \| 2023-01-31 10:35:34.302 DTC Client socket (10) \| CloseSocket call. \| 2023-01-31 10:35:34.302 Trading Evaluator \| Disconnected. \| 2023-01-31 10:35:34.303 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2023-01-31 10:35:34.303 DTC Client socket (10) \| Shutdown started. Waiting for graceful close. \| 2023-01-31 10:35:34.303