Login Page - Create Account

Support Board


Date/Time: Thu, 20 Jun 2024 17:39:03 +0000



Post From: activating and deactivating feeds

[2023-01-24 20:29:54]
$tack - Posts: 65
From reading the documentation, I understand that if I deactivate a feed service it will deactivate it immediately even if I'm paid for the month.

If I want to deactivate or activate a feed, how long does it typically take for this to take effect?

If I want to deactivate a feed, and receive all the data for the month, I assume I should do so on the last trading day of the month?
If I want to activate a new feed should I wait for the first day of the month to activate it to avoid paying for the previous month?

thanks