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Date/Time: Sat, 04 May 2024 21:57:15 +0000



Post From: Sierra Chart and IB connection

[2014-05-12 17:16:29]
Sierra Chart Engineering - Posts: 104368
So we can better understand this and give the best advice, we need to see the lines in the Trade Activity Log for an order that is not working properly.

Here are the instructions to provide us this information:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing