Support Board

Date/Time: Mon, 06 May 2024 07:39:10 +0000

Post From: i paid for data denali and is still delayed

[2023-01-13 15:40:48] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
This line from your log is the issue: Allow Support for Sierra Chart Data Feeds is disabled. \| 2023-01-12 21:58:48.963 You need to go to Global Settings >> Data/Trade Service Settings >> Common Settings and set the option for Allow Support for Sierra Chart Data Feeds to Yes. Then select OK to close that window, then select File >> Disconnect, followed by File >> Connect to Data Feed. After that you will be getting the real-time data for the CME group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing