Support Board
Date/Time: Mon, 03 Nov 2025 23:53:10 +0000
Post From: i paid for data denali and is still delayed
| [2023-01-13 15:40:48] |
| John - SC Support - Posts: 42737 |
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This line from your log is the issue: Allow Support for Sierra Chart Data Feeds is disabled. | 2023-01-12 21:58:48.963
You need to go to Global Settings >> Data/Trade Service Settings >> Common Settings and set the option for Allow Support for Sierra Chart Data Feeds to Yes. Then select OK to close that window, then select File >> Disconnect, followed by File >> Connect to Data Feed. After that you will be getting the real-time data for the CME group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |