Login Page - Create Account

Support Board


Date/Time: Tue, 16 Sep 2025 10:28:12 +0000



Post From: Denali Not Connecting

[2023-01-04 18:11:37]
connordw - Posts: 51
I run two instances of Sierra Chart and trade on a Rithmic account, but also have Denali data feed. There was a lapse in my payments, however I have made payments now but my Denali is not connecting anymore. There is no [M] showing and some historical data is not loading. Picture 1 is from the main instance. Picture 2 is from the second instance. Please help. Thank you.
image1 (1).PNG / V - Attached On 2023-01-04 18:11:25 UTC - Size: 15.02 KB - 104 views
image2.PNG / V - Attached On 2023-01-04 18:11:31 UTC - Size: 16.31 KB - 102 views