Support Board

Date/Time: Sat, 18 May 2024 16:14:34 +0000

Post From: Problems with backfill and realtime data for IB symbols "SPY" and "SPY-TD"

[2014-05-09 16:38:05] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart and open an Intraday chart for SPY and no other charts. Make sure you are connected to the Data Feed. After letting it download data for about 10 seconds, provide a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Rather than using the -TD suffix. Follow the instructions here to use IB True Real-time Data: http://www.sierrachart.com/index.php?l=doc/IB.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing