Support Board
Date/Time: Tue, 16 Sep 2025 11:02:21 +0000
Post From: Rithimic connectivity issue for APEX Account
| [2022-12-30 18:20:39] |
| John - SC Support - Posts: 41827 |
|
The following line from your log is your issue: Rithmic Direct - DTC | Logon error received from server: permission denied
Refer to the following for what information we have on this message from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |