Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 12:27:02 +0000



Post From: Market Stats nuot updating

[2014-05-08 17:53:50]
Sierra Chart Engineering - Posts: 104368
We showed you entries from the internal Sierra Chart transaction log for your account.

You are correct, you do not have a Barchart account, but we use the Barchart market data authorization system for the Sierra Chart data feed. This is something internally used and is not exposed to users.

In order for you to receive the CME real-time data that you have paid for, there is a second step you need to do and that is to it activate the CME exchange for 3.25 USD per month. This can be done on this page:
https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges

You need to complete this last step.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing