Support Board

Date/Time: Wed, 24 Apr 2024 12:31:45 +0000

Post From: Cannot convince SC to download 180 days of Market Historical Depth

[2022-12-20 21:56:30] Link To Thread - Link To Post [Go To First Post]
User885922 - Posts: 1
Hello, for replay/simulation purposes, I just subscribed to Sierra Package 5 (Delayed data feed service) and I am able today to download historical market depth data from October 20th 2022 for either CME (ES,ZN) or Eurex futures (FGBL,FESX). I was wondering if this was still due to the ongoing maintenance mentioned in the previous message (and, if so, if there was a plan to recover previous market depth data up to the 180 days period) or if this was linked to the delayed data services I currently subscribe to, aka would a subscription to package 11 together with Denali CME/Eurex realtime datafeed grant me access to the 180 days of mkt depth data ? Thank you very much for the feedback Kind Regards