Support Board
Date/Time: Tue, 04 Nov 2025 02:32:30 +0000
Post From: Charts says
| [2022-12-19 23:19:42] |
| John - SC Support - Posts: 42737 |
|
The issue is that you have activated a Non-Professional exchange for the CME Group. The CME Group has a requirement that in order to qualify for the Non-Professional exchange fees, you need to have a live, funded, futures trading account. We verify that you have a live, funded, futures trading account by having you connect to that account at least once a month. You have not done this yet, therefore you are not "qualified" as far as the CME Group is concerned. If you have a live, funded, futures trading account that uses CQG, then follow the instructions at the following link to connect your Sierra Chart to that CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |