Support Board

Date/Time: Tue, 16 Apr 2024 12:38:47 +0000

Post From: Charts says

[2022-12-19 23:19:42] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30870
The issue is that you have activated a Non-Professional exchange for the CME Group. The CME Group has a requirement that in order to qualify for the Non-Professional exchange fees, you need to have a live, funded, futures trading account. We verify that you have a live, funded, futures trading account by having you connect to that account at least once a month. You have not done this yet, therefore you are not "qualified" as far as the CME Group is concerned. If you have a live, funded, futures trading account that uses CQG, then follow the instructions at the following link to connect your Sierra Chart to that CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing