Support Board

Date/Time: Fri, 19 Apr 2024 21:01:21 +0000

Post From: Delayed data feed

[2022-12-15 10:42:48] Link To Thread - Link To Post [Go To First Post]
User634501 - Posts: 14
Since yesterday I'm experiencing a delay in the way data (independently of the provider, whether it is Rithmic, Denali or CQG) are feeded into the platform. For instance the prints in the T&S are delayed by at least 4/5 seconds with respect to the time showed in the clock study. In fact, the way the chart is updated in not as smooth as it used to be until some days ago. Nothing has change in my hardware and the internet is working perfectly. Any suggestion in how to fix it? Thanks