Support Board

Date/Time: Thu, 25 Apr 2024 04:13:00 +0000

Post From: Connection problems with Rithmic

[2022-12-09 20:32:25] Link To Thread - Link To Post [Go To First Post]
User293951 - Posts: 12
Dear Sirs, I am using the software to connect to AMP via CQG order routing. Denali data I am also using the software to run an evaluation account with APEX via Rithmic order routing. Same Denali data Till yesterday everything was running perfectly. With the click of 2 buttons I was switching between AMP.CQG and APEZ/Rithmic flawlessly. This afternoon it has been a disaster. Although AMP/CQG was running perfectly, APEX/Rithmic was having order plkacement and order cacellation problems. Continuous disconnections from Rithmic order flow. I contacted APEX and they responded me that they had faced absolutely no problems today with Rithmic order flow. I had been proposed to write you the following: Please let me know what is going wrong today. So far no problems but today I ended in red due to this disgusting situation. ------------------ Hello, We do not have reports of Rithmic connection issues. Please open a ticket with Sierra Charts and ask them to open a ticket with the Rithmic R\|API team regarding your connection issues. Support www.ApexTraderFunding.com