Support Board

Date/Time: Wed, 24 Apr 2024 20:39:00 +0000

Post From: No Data on trial

[2022-12-09 16:37:25] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31088
There definitely should not be an issue with this. The Delayed Streaming Data is available for free with any valid Sierra Chart package, including trials. The most likely scenario, if they are using a chartbook that was given to them, is that they are using a different "Service" which would then have different symbols. To correct this, open the chartbook and then select Edit >> Translate Symbols to Current Service. They should start getting the delayed streaming data right away. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing