Support Board

Date/Time: Mon, 29 Apr 2024 17:20:24 +0000

Post From: No Data on trial

[2022-12-09 12:07:28] Link To Thread - Link To Post [Go To First Post]
Reghard14 - Posts: 3
Hi Sierra Chart, Some of our traders are experiencing issues with the trial version of Sierra Chart. Trials are active and they have the green bar but the platform is not receiving any data. Our chartbooks that we provide come with a quote board that has all the contract codes and even this quote board is blank with no codes at all. One solution we have found is to just skip the trial and go straight to SP5 Base advanced but I would like to know if there is a way to get the trial working so everybody can have a chance to experience Sierra Chart and the order flow on SIM before starting a sub. A few traders also reported that installing an older version fixes the issue but again I would like to know how to fix this on the latest version. Thank you