Support Board

Date/Time: Wed, 08 May 2024 23:58:18 +0000

Post From: Important Notice: Denali Data Feed Infrastructure Updates

[2022-12-08 16:59:50] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14282
We are quite sure, it was a system performance issue which caused the issue yesterday. We do run Windows and that particular system which had the issue did not have the best performance options for the processor, and the paging file and the allocation of processor resources to programs. We have corrected all of this now. The paging file will be disabled after the close today. We do not use paging files. We just keep large amounts of RAM on the system and disable paging files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing