Login Page - Create Account

Support Board

Date/Time: Wed, 17 Jul 2024 10:13:52 +0000

Post From: Important Notice: Denali Data Feed Infrastructure Updates

[2022-12-08 14:35:58]
Sierra_Chart Engineering - Posts: 15472
Our analysis, about the issue yesterday affecting some users being a problem with too many users on a server process, we are fairly sure at this point is incorrect. We think it was an operating system level performance issue.

Our real-time server program is very efficient and can handle a large number of users. We have not had an issue like this before.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-12-08 16:58:19