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Date/Time: Wed, 29 Mar 2023 07:49:01 +0000

Post From: Delayed Data on Teton Order Routing

[2022-11-29 22:09:59]
JoeTornabene - Posts: 1
I just switched to Teton Order Routing and changed my clearing firm. Although I am now unable to have real time data even though I have The Denali Exchange Feed activated on my current service package. Why am I still receiving delayed data? Is there an agreement I need to sign?

- I also have another Sierra charts account connected to the same clearing firm account. Would 2 different Sierra Charts accounts connected to 1 clearing firm account cause delayed data on both of the accounts?

- Please let me know what I should do about this situation. I have had sierra charts for years and have never had a problem like this.

- I have always paid $320 per year in my service package (170 something per 6 months) and now my money is going to waste without accessing real-time data!
Date Time Of Last Edit: 2022-11-30 04:24:09