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Date/Time: Sat, 04 May 2024 22:09:33 +0000



Post From: Missing CME symbols in Exchange Data Feed

[2022-11-29 04:26:29]
Sierra_Chart Engineering - Posts: 14224
The data you see for a particular symbol must be correct. It is impossible for it to be incorrect. Very simply the data you see for a given symbol is exactly as it is provided from the exchange. There is no possibility for anything to go wrong.

There can be an issue with decimal point placement but that is adjusted through the real-time multiplier setting:
Chart Settings: Real-Time Price Multiplier (Chart >> Chart Settings >> Symbol >> Symbol Settings menu)

If the price looks wrong, without regard to the decimal point position, then you must be looking at two different option contracts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing