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Date/Time: Sun, 05 May 2024 02:20:47 +0000



Post From: Failed Connection

[2022-11-28 21:23:49]
Sierra_Chart Engineering - Posts: 14224
We really do not know why this connection is failing:

Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2022-11-27 16:24:51.446
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2022-11-27 16:24:51.447
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-11-27 16:24:51.456
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-27 16:24:51.457
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-11-27 16:24:51.457
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2022-11-27 16:24:53.831 *


Could be a server issue, or an issue with a firewall.

Refer to:
Data/Trading Service Connection and Symbol Issues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-28 21:53:57