Support Board

Date/Time: Thu, 02 May 2024 03:56:43 +0000

Post From: No real-time data coming through

[2014-05-05 16:37:30] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with getting to this. The problem is you have not specified the Username and Password in the Market Data Connection Details: CQG Trading: Not connecting to market data server because there is no Username set. \| 2014-05-05 08:00:13 Follow through the set up instructions here: http://www.sierrachart.com/index.php?l=doc/CQGTrading.php#SetupInstructions Be sure to follow step 9. You also need to change the symbols of all of the charts and Trade DOM windows to use the new CQG symbols. Here are the instructions: http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing