Support Board

Date/Time: Fri, 03 May 2024 04:45:49 +0000

Post From: set up dom not showing mkt depth or bid/offer pulling/stacking etc.

[2022-11-23 17:33:28] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
We are not sure if you are stating that you want to only show 2 levels of the Market Depth, or if you are stating that you are only getting 2 levels (which you are not, actually, you are just getting 1 level and also seeing the sum of the depths, which is the same number in white). The reason you are not getting the full Market Depth is because you do not have any exchanges active that include the Market Depth. Right now, you only have the following exchange active: - CME non-professional top-of-book If you want the CME with Market Depth, then you would need to activate the following exchange: - CME with Market Depth for non-professional Trading accounts And you would deactivate the other one. You can make the changes to your exchange selections at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Keep in mind that the exchanges are paid for on a Calendar basis and they are not pro-rated. Therefore, if you activate the above, as we suggested, then you will pay the full $11.00 for the remainder of this month and then pay $11.00 again on December 1, 2022 to get the data through December. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing