Support Board

Date/Time: Thu, 25 Apr 2024 10:15:24 +0000

Post From: market dept historical graph not showing data for past days

[2022-11-18 14:55:09] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
First, make sure the data is actually not there and not just at a color level that it is not easily visible (particularly if you use the default colors). The easiest way to do this is to set Show Quantity Numbers to In Bars Only and then set the Use Secondary Numbers Color for Quantities Greater Than or Equal To and enter a value of 1. This will color all the numbers in red (by default), which is typically easy to see. Once you have this setup, then scroll your chart back to where you are not seeing the data and see if it is really not there. If it is still not there, then be sure you go through the process to request the historical market depth data by right-clicking on the chart and selecting Download Depth Data From Date-Time. Refer to the instructions here: Market Depth Historical Graph: Downloading Of Historical Market Depth Data It can take a few minutes for the data to download. If you still do not see the data then please get us your message log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing