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Date/Time: Sun, 28 Apr 2024 08:56:58 +0000



Post From: Data Connection Problem

[2014-05-04 19:54:46]
JMichna604 - Posts: 3
Hallo,
I just updated my SierraChart to a latest version today and now I am not able to connect to my data feed.
I use Open E Cry and I did not change adjustment in Data/Trade Service settings...



Software version: 1132 | 2014-05-04 21:50:15
Usage end date: 2014-05-20 | 2014-05-04 21:50:15
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-04 21:50:15
Active service: Open E Cry FIX/FAST | 2014-05-04 21:50:15
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-05-04 21:50:15
2014-05-04 21:50:15 Local computer clock time | 2014-05-04 21:50:15
2014-05-04 19:50:15 GMT time | 2014-05-04 21:50:15
2014-05-04 21:50:15 Time zone adjusted time | 2014-05-04 21:50:15
Time difference to server time: 1 seconds. | 2014-05-04 21:50:15
Program path: C:\SierraChart\ | 2014-05-04 21:50:15
Data Files path: C:\SierraChart\Data\ | 2014-05-04 21:50:15
OS Version Number: 6.1 | 2014-05-04 21:50:15

Checking for new symbol settings for oec | 2014-05-04 21:50:15
Symbol settings are up-to-date for oec | 2014-05-04 21:50:16

Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-05-04 21:50:20
Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-05-04 21:50:20
The network socket is connected. | 2014-05-04 21:50:20
Starting SSL connection on the socket. | 2014-05-04 21:50:20
SSL socket is connected. | 2014-05-04 21:50:21
OEC FIX Trading: Sending the Logon message. | 2014-05-04 21:50:21
OEC FIX Trading: Received a Logout message. | 2014-05-04 21:50:21
OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2014-05-04 21:50:21
SSL shutdown indicates not able to send 'close notify'. | 2014-05-04 21:50:21
The SSL socket was shut down. | 2014-05-04 21:50:21
The SSL socket object has been freed. SSL state is now disconnected. | 2014-05-04 21:50:21
Socket has been shutdown and closed. | 2014-05-04 21:50:21
OEC FIX Trading: Logged out and disconnected. | 2014-05-04 21:50:21
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-04 21:50:21
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-04 21:50:21
Disconnected from Open E Cry. | 2014-05-04 21:50:21
Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-04 21:50:21

Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-05-04 21:50:24
Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-05-04 21:50:24
The network socket is connected. | 2014-05-04 21:50:24
Starting SSL connection on the socket. | 2014-05-04 21:50:24
SSL socket is connected. | 2014-05-04 21:50:25
OEC FIX Trading: Sending the Logon message. | 2014-05-04 21:50:25
OEC FIX Trading: Received a Logout message. | 2014-05-04 21:50:25
OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2014-05-04 21:50:25
SSL shutdown indicates not able to send 'close notify'. | 2014-05-04 21:50:25
The SSL socket was shut down. | 2014-05-04 21:50:25
The SSL socket object has been freed. SSL state is now disconnected. | 2014-05-04 21:50:25
Socket has been shutdown and closed. | 2014-05-04 21:50:25
OEC FIX Trading: Logged out and disconnected. | 2014-05-04 21:50:25
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-04 21:50:25
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-04 21:50:25
Disconnected from Open E Cry. | 2014-05-04 21:50:25
Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-04 21:50:25