Support Board
Date/Time: Thu, 12 Jun 2025 07:07:19 +0000
Post From: Not able to see data after certain date in the past in chats of imported chartbook
| [2022-11-15 21:43:25] |
| John - SC Support - Posts: 40376 |
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We are not able to see the issue when we open the chartbook. But, we see that your Current Selected Service is set to Teton Order Routing and the symbols that you have for these charts are not the correct ones for this service. Open the chartbook(s) that you received from someone else and then select Edit >> Translate Symbols to Current Service. Let us know if this does not resolve your issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |