Support Board

Date/Time: Thu, 02 May 2024 06:04:43 +0000

Post From: chart stuck downloading historical data and waiting on historical data

[2022-11-14 17:12:58] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
Disregard our prior message. It has been deleted. We made an incorrect conclusion. We want you to select Edit >> Cancel All Downloads. And then follow the instructions here to download missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart There is also out of order data we are seeing in this log: ESZ22_FUT_CME [CBV] 3 Min #8 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2022-11-14 09:09:00. Next Bar Date Time: 2022-11-14 09:00:00. Filename: ESZ22_FUT_CME.scid \| 2022-11-14 15:20:05.327 To resolve: Out of Order Timestamps Detected Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing