Login Page - Create Account

Support Board


Date/Time: Thu, 12 Jun 2025 07:12:41 +0000



Post From: Unable to load historical intraday data

[2022-11-14 07:51:58]
gambleditall - Posts: 16
Hi,

I recently updated Sierra Chart to the latest version. I am currently on Sierra Chart Package 3 which includes the historical data service. I have previously used these settings successfully to download historical 1-min OHLC data all the way from 2008. However, it does not seem to be working anymore.

The only settings I have changed from default are:
Data/Trade Service Settings
Intraday Download Interval for Non-Real-time Symbols (min): 1

Chart Settings > Symbol
Continuous Contract: Continuous Futures Contract - Date Rule Rollover, Back Adjusted

I have attached the log, on which the last line is 'No download requests in the queue to start downloads for.'
Chart Settings > Data Limiting
Load Data Limiting Method: Use Number Of Days To Load
Data To Load for Intraday Chart Data Type: 182

Chart Settings > Bar Period
Graph Draw Type: Candlestick Bars

Chart Settings > Session Times
Session Start Time: 00:00:00
Session End Time: 23:59:59
Use Evening Session: No

I have already tried the following to no avail:
Disconnecting and reconnecting to the data feed.
Edit > Delete All Data And Download

The symbol I am trying to download data for is NQZ2022
Date Time Of Last Edit: 2022-11-14 07:53:20
Private File