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Date/Time: Thu, 25 Apr 2024 00:23:05 +0000



Post From: Price Delay

[2022-11-11 17:21:37]
User429599 - Posts: 7
Hello,

I have a problem that my price at Sierra Chart is always a few minutes delayed. I also spoke to my broker but he couldnt find anything.

Here is the copy of my log after reconnecting. I would be very grateful if you can take a look at it and help me.

Reading Internal Order ID file. | 2022-11-11 08:47:29.817
Reading Trade Orders file. | 2022-11-11 08:47:29.855
Reading Trade Positions file. | 2022-11-11 08:47:29.857
Reading Trade Account Data files. | 2022-11-11 08:47:29.860
Software version: 2448 64-bit | 2022-11-11 08:47:29.870
OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3060/PCIe/SSE2) | 2022-11-11 08:47:29.871
Primary Thread ID: 1464 | 2022-11-11 08:47:29.871
Usage end date: 2022-12-12 | 2022-11-11 08:47:29.871
Enabled for: Advanced Features 2. | 2022-11-11 08:47:29.871
Enabled for: Sierra Chart Historical Data Service. | 2022-11-11 08:47:29.871
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-11 08:47:29.871
Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-11 08:47:29.871
Enabled for exchange2: CME (Trading Account Required) | 2022-11-11 08:47:29.871
Enabled for exchange2: CBOT (Trading Account Required) | 2022-11-11 08:47:29.871
Enabled for exchange2: COMEX (Trading Account Required) | 2022-11-11 08:47:29.871
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-11-11 08:47:29.871
Enabled for exchange2: EUREX EOBI | 2022-11-11 08:47:29.871
Enabled for exchange2: fairx_exchange.data | 2022-11-11 08:47:29.871
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-11 08:47:29.871
Current selected Data/Trading service: CQG WebAPI | 2022-11-11 08:47:29.871
Custom symbol settings values: enabled | 2022-11-11 08:47:29.871
Chart Update Interval: 500 | 2022-11-11 08:47:29.871
Intraday Data Storage Time Unit: 0 | 2022-11-11 08:47:29.871
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2022-11-11 08:47:29.871
2022-11-11 07:47:29 Local computer time in UTC | 2022-11-11 08:47:29.871
2022-11-11 08:47:29 Local computer time in SC Time Zone | 2022-11-11 08:47:29.871
2022-11-11 07:47:26 Server time in UTC | 2022-11-11 08:47:29.871
Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-11-11 08:47:29.871
Program path: C:\SierraChart\ | 2022-11-11 08:47:29.871
Data Files path: C:\SierraChart\Data\ | 2022-11-11 08:47:29.871
OS Version Number: 10.0 | 2022-11-11 08:47:29.871
Locale Setting: C | 2022-11-11 08:47:29.871
DLLs: MKStudies_64.dll, UserContributedStudies_64.dll | 2022-11-11 08:47:29.871
Allowed protected custom studies: MKStudies | 2022-11-11 08:47:29.871
Crash reporter started: true | 2022-11-11 08:47:29.871

Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-11-11 08:47:29.881
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-11-11 08:47:29.887
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-11-11 08:47:30.037
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-11-11 08:47:30.037
Received 5 login tokens. | 2022-11-11 08:47:30.378
Symbol settings MD5 received. Request ID: 1. | 2022-11-11 08:47:31.755
Symbol settings are up-to-date for cqg. | 2022-11-11 08:47:31.755

CQG WebAPI | Connecting to server api.cqg.com | 2022-11-11 08:47:36.713
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-11-11 08:47:36.713
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-11-11 08:47:36.734
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-11-11 08:47:36.734
CQG WebSocket socket (1) | Connecting to IP: 118.201.11.218. | 2022-11-11 08:47:36.734
CQG WebSocket | Opening WebSocket. | 2022-11-11 08:47:36.918
CQG WebSocket | Sending WebSocket handshake. | 2022-11-11 08:47:36.918
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-11-11 08:47:37.473
CQG WebSocket | Server header | Connection: upgrade | 2022-11-11 08:47:37.473
CQG WebSocket | Server header | Sec-WebSocket-Accept: UjGNziSROgwYDNAIw0sGIX8d5sk= | 2022-11-11 08:47:37.473
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-11-11 08:47:37.473
CQG WebSocket | Server header | Upgrade: websocket | 2022-11-11 08:47:37.473
CQG WebSocket | Server header | | 2022-11-11 08:47:37.473
CQG WebSocket | Web socket state is now open. | 2022-11-11 08:47:37.473
CQG WebAPI | WebSocket connected. | 2022-11-11 08:47:37.473
CQG WebAPI | Sending market data logon message. | 2022-11-11 08:47:37.473
CQG WebAPI | Base Time: 2022-11-06T19:23:21. 2022-11-06 19:23:21 | 2022-11-11 08:47:37.930
CQG WebAPI | Logon successful. Session Token = SIR323HTaOkUImvObQXLZ0OqDKqGpXBHXfivWgGm9g0vXr1oyKvthUXE6D1LDeCrGvGv93YcUxL | 2022-11-11 08:47:37.930
CQG WebAPI | Connected to server complete. | 2022-11-11 08:47:37.930
Triggering next historical data download in queue. | 2022-11-11 08:47:37.930
Triggering next historical data download in queue. | 2022-11-11 08:47:37.930
Triggering next historical data download in queue. | 2022-11-11 08:47:37.930
Triggering next historical data download in queue. | 2022-11-11 08:47:37.930
Updated verified funded futures trading account ending date to: 2022-12-11 07:47:37 | 2022-11-11 08:47:37.941
CQG WebAPI | Sending Trade Accounts request message. | 2022-11-11 08:47:37.941
No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941
No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941
No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941
No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941
CQG WebAPI | Brokerage name: Advantage. Account Name: Tobias Knebel | 2022-11-11 08:47:38.175
Updated verified funded futures trading account ending date to: 2022-12-11 07:47:38 | 2022-11-11 08:47:38.175
CQG WebAPI | Sending collateral subscribe request. | 2022-11-11 08:47:38.175
CQG WebAPI | Sending positions subscribe request. RequestID: 596353 | 2022-11-11 08:47:38.187
CQG WebAPI | Sending orders subscribe request. RequestID: 596354 | 2022-11-11 08:47:38.187