Support Board
Date/Time: Tue, 03 Dec 2024 13:48:57 +0000
Post From: Price Delay
| [2022-11-11 17:21:37] |
| User429599 - Posts: 7 |
|
Hello, I have a problem that my price at Sierra Chart is always a few minutes delayed. I also spoke to my broker but he couldnt find anything. Here is the copy of my log after reconnecting. I would be very grateful if you can take a look at it and help me. Reading Internal Order ID file. | 2022-11-11 08:47:29.817 Reading Trade Orders file. | 2022-11-11 08:47:29.855 Reading Trade Positions file. | 2022-11-11 08:47:29.857 Reading Trade Account Data files. | 2022-11-11 08:47:29.860 Software version: 2448 64-bit | 2022-11-11 08:47:29.870 OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3060/PCIe/SSE2) | 2022-11-11 08:47:29.871 Primary Thread ID: 1464 | 2022-11-11 08:47:29.871 Usage end date: 2022-12-12 | 2022-11-11 08:47:29.871 Enabled for: Advanced Features 2. | 2022-11-11 08:47:29.871 Enabled for: Sierra Chart Historical Data Service. | 2022-11-11 08:47:29.871 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-11 08:47:29.871 Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-11 08:47:29.871 Enabled for exchange2: CME (Trading Account Required) | 2022-11-11 08:47:29.871 Enabled for exchange2: CBOT (Trading Account Required) | 2022-11-11 08:47:29.871 Enabled for exchange2: COMEX (Trading Account Required) | 2022-11-11 08:47:29.871 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-11-11 08:47:29.871 Enabled for exchange2: EUREX EOBI | 2022-11-11 08:47:29.871 Enabled for exchange2: fairx_exchange.data | 2022-11-11 08:47:29.871 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-11 08:47:29.871 Current selected Data/Trading service: CQG WebAPI | 2022-11-11 08:47:29.871 Custom symbol settings values: enabled | 2022-11-11 08:47:29.871 Chart Update Interval: 500 | 2022-11-11 08:47:29.871 Intraday Data Storage Time Unit: 0 | 2022-11-11 08:47:29.871 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2022-11-11 08:47:29.871 2022-11-11 07:47:29 Local computer time in UTC | 2022-11-11 08:47:29.871 2022-11-11 08:47:29 Local computer time in SC Time Zone | 2022-11-11 08:47:29.871 2022-11-11 07:47:26 Server time in UTC | 2022-11-11 08:47:29.871 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-11-11 08:47:29.871 Program path: C:\SierraChart\ | 2022-11-11 08:47:29.871 Data Files path: C:\SierraChart\Data\ | 2022-11-11 08:47:29.871 OS Version Number: 10.0 | 2022-11-11 08:47:29.871 Locale Setting: C | 2022-11-11 08:47:29.871 DLLs: MKStudies_64.dll, UserContributedStudies_64.dll | 2022-11-11 08:47:29.871 Allowed protected custom studies: MKStudies | 2022-11-11 08:47:29.871 Crash reporter started: true | 2022-11-11 08:47:29.871 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-11-11 08:47:29.881 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-11-11 08:47:29.887 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-11-11 08:47:30.037 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-11-11 08:47:30.037 Received 5 login tokens. | 2022-11-11 08:47:30.378 Symbol settings MD5 received. Request ID: 1. | 2022-11-11 08:47:31.755 Symbol settings are up-to-date for cqg. | 2022-11-11 08:47:31.755 CQG WebAPI | Connecting to server api.cqg.com | 2022-11-11 08:47:36.713 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-11-11 08:47:36.713 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-11-11 08:47:36.734 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-11-11 08:47:36.734 CQG WebSocket socket (1) | Connecting to IP: 118.201.11.218. | 2022-11-11 08:47:36.734 CQG WebSocket | Opening WebSocket. | 2022-11-11 08:47:36.918 CQG WebSocket | Sending WebSocket handshake. | 2022-11-11 08:47:36.918 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-11-11 08:47:37.473 CQG WebSocket | Server header | Connection: upgrade | 2022-11-11 08:47:37.473 CQG WebSocket | Server header | Sec-WebSocket-Accept: UjGNziSROgwYDNAIw0sGIX8d5sk= | 2022-11-11 08:47:37.473 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-11-11 08:47:37.473 CQG WebSocket | Server header | Upgrade: websocket | 2022-11-11 08:47:37.473 CQG WebSocket | Server header | | 2022-11-11 08:47:37.473 CQG WebSocket | Web socket state is now open. | 2022-11-11 08:47:37.473 CQG WebAPI | WebSocket connected. | 2022-11-11 08:47:37.473 CQG WebAPI | Sending market data logon message. | 2022-11-11 08:47:37.473 CQG WebAPI | Base Time: 2022-11-06T19:23:21. 2022-11-06 19:23:21 | 2022-11-11 08:47:37.930 CQG WebAPI | Logon successful. Session Token = SIR323HTaOkUImvObQXLZ0OqDKqGpXBHXfivWgGm9g0vXr1oyKvthUXE6D1LDeCrGvGv93YcUxL | 2022-11-11 08:47:37.930 CQG WebAPI | Connected to server complete. | 2022-11-11 08:47:37.930 Triggering next historical data download in queue. | 2022-11-11 08:47:37.930 Triggering next historical data download in queue. | 2022-11-11 08:47:37.930 Triggering next historical data download in queue. | 2022-11-11 08:47:37.930 Triggering next historical data download in queue. | 2022-11-11 08:47:37.930 Updated verified funded futures trading account ending date to: 2022-12-11 07:47:37 | 2022-11-11 08:47:37.941 CQG WebAPI | Sending Trade Accounts request message. | 2022-11-11 08:47:37.941 No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941 No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941 No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941 No download requests in the queue to start downloads for. | 2022-11-11 08:47:37.941 CQG WebAPI | Brokerage name: Advantage. Account Name: Tobias Knebel | 2022-11-11 08:47:38.175 Updated verified funded futures trading account ending date to: 2022-12-11 07:47:38 | 2022-11-11 08:47:38.175 CQG WebAPI | Sending collateral subscribe request. | 2022-11-11 08:47:38.175 CQG WebAPI | Sending positions subscribe request. RequestID: 596353 | 2022-11-11 08:47:38.187 CQG WebAPI | Sending orders subscribe request. RequestID: 596354 | 2022-11-11 08:47:38.187 |