Support Board
Date/Time: Fri, 13 Jun 2025 07:57:24 +0000
Post From: No market data, all suddenly stopped.
[2022-11-09 13:43:24] |
Sierra_Chart Engineering - Posts: 19909 |
I did not receive data to my main instance, the one connected directly to a datafeed. Yes that is what we understood, but that is not something we can help with.You need to ask Rithmic for help with that.:Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |