Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 15:10:19 +0000



Post From: No market data, all suddenly stopped.

[2022-11-08 16:37:20]
User308424 - Posts: 68
Hey, its not that I access data in a non standard way.
I would say this is 100% basic setup.
I expect to provide username and password for rithmic and I start to receive the data.
Same way like 2 hours ago when everything was working.

Weather I send received data via proxy to another instance is a completely different story.
Below is a log from my main instance. Would you be so kind and have a look?

Thanks.

Log:

Software version: 2443 64-bit | 2022-11-08 10:36:40.851
OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2) | 2022-11-08 10:36:40.852
Primary Thread ID: 4948 | 2022-11-08 10:36:40.852
Usage end date: 2022-11-18 | 2022-11-08 10:36:40.852
Enabled for: Advanced Features 2. | 2022-11-08 10:36:40.852
Enabled for: Sierra Chart Historical Data Service. | 2022-11-08 10:36:40.852
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-08 10:36:40.852
Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-08 10:36:40.852
Enabled for exchange2: fairx_exchange.data | 2022-11-08 10:36:40.852
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-08 10:36:40.852
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-11-08 10:36:40.852
Custom symbol settings values: enabled | 2022-11-08 10:36:40.852
Chart Update Interval: 200 | 2022-11-08 10:36:40.852
Intraday Data Storage Time Unit: 0 | 2022-11-08 10:36:40.852
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-11-08 10:36:40.852
2022-11-08 16:36:40 Local computer time in UTC | 2022-11-08 10:36:40.852
2022-11-08 10:36:40 Local computer time in SC Time Zone | 2022-11-08 10:36:40.852
2022-11-08 15:51:23 Server time in UTC | 2022-11-08 10:36:40.852
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-08 10:36:40.852
Program path: D:\SierraChart\SierraChart1\ | 2022-11-08 10:36:40.852
Data Files path: D:\SierraChart\SierraChart1\Data\ | 2022-11-08 10:36:40.852
OS Version Number: 10.0 | 2022-11-08 10:36:40.852
Locale Setting: C | 2022-11-08 10:36:40.852
DLLs: sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-11-08 10:36:40.852
Allowed protected custom studies: SST_FreeBundle, zyp_download_free | 2022-11-08 10:36:40.852
Crash reporter started: true | 2022-11-08 10:36:40.852

File >> Disconnect selected. | 2022-11-08 10:36:43.229
Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-11-08 10:36:43.229
DTC Client socket (5) | CloseSocket call. | 2022-11-08 10:36:43.230
DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2022-11-08 10:36:43.230
Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-11-08 10:36:43.230
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-11-08 10:36:43.231
DTC Client socket (1) | CloseSocket call. | 2022-11-08 10:36:43.231
DTC Client socket (1) | Max send buffers used during socket life: 3 | 2022-11-08 10:36:43.231
DTC Client socket (1) | Max send buffer size during socket life: 406 | 2022-11-08 10:36:43.231
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-11-08 10:36:43.231
Rithmic Direct - DTC | Disconnected. | 2022-11-08 10:36:43.231
DTC Client socket (5) | Socket gracefully closed by remote side. | 2022-11-08 10:36:43.294
DTC Client socket (5) | Closed. | 2022-11-08 10:36:43.294
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-11-08 10:36:43.297
DTC Client socket (1) | Closed. | 2022-11-08 10:36:43.297

Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated | 2022-11-08 10:36:45.061
Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800 | 2022-11-08 10:36:45.066
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-11-08 10:36:45.202
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-08 10:36:45.202
DTC Client socket (1) | Connecting to IP: 18.202.238.239. | 2022-11-08 10:36:45.202
Rithmic Direct - DTC | Network connection to server complete. | 2022-11-08 10:36:45.269
Rithmic Direct - DTC | Starting socket receive thread. | 2022-11-08 10:36:45.269
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-11-08 10:36:45.270
Rithmic Direct - DTC | Sending logon request message. | 2022-11-08 10:36:45.270
Rithmic Direct - DTC | Received logon response. | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | Server Name: . | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | Successfully connected. | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | Trading is supported. | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | OCO Orders supported. | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-11-08 10:36:45.583
Rithmic Direct - DTC | Connected to server complete. | 2022-11-08 10:36:45.583
Triggering next historical data download in queue. | 2022-11-08 10:36:45.583
Triggering next historical data download in queue. | 2022-11-08 10:36:45.583
Triggering next historical data download in queue. | 2022-11-08 10:36:45.583
Triggering next historical data download in queue. | 2022-11-08 10:36:45.583
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-11-08 10:36:45.583
No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583
No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583
No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583
No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2022-11-08 10:36:45.584
HD Server Manager | Started new historical data server. Count=1 | 2022-11-08 10:36:45.586
HD Server | Thread:4364 (3) | Creating socket. | 2022-11-08 10:36:45.593
HD Server | Thread:4364 (3) | New receive buffer size: 262144 | 2022-11-08 10:36:45.593
HD Server | Thread:4364 (3) | Allocated send buffers: 32 of 4096 bytes. | 2022-11-08 10:36:45.593
HD Server | Setting DTC encoding to Binary VLS | Thread:4364 | 2022-11-08 10:36:45.593
HD Server | Received login. Requesting authorization. | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:45.594
HD Server | Login has been authorized. | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:45.594
HD Server | HD Request #18 | Socket: 3 | Symbol: ESZ2.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2022-11-08 15:06:37 | ClientReqID: 18 | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:45.594
Rithmic Direct - DTC | Using primary service for historical data for ESZ2.CME | 2022-11-08 10:36:45.594
Historical data service client indicated that downloads are not enabled. Symbol: ESZ2.CME. Data Type: Intraday data. | 2022-11-08 10:36:45.594
Historical data download ID 9 not found when removing ID from outstanding request set. | 2022-11-08 10:36:45.594
Using symbol data fast lookup vector | 2022-11-08 10:36:45.594
Rithmic Direct - DTC | Starting real-time market data updates for: ESZ2.CME. ID: 1 Service code: rithmic.trading | 2022-11-08 10:36:45.595
Rithmic Direct - DTC (Data) | Connecting to the server rsc-ie.rithmic.com. Port 40801 | 2022-11-08 10:36:45.595
DTC Client socket (4) | Creating socket. Using TLS 1.2. | 2022-11-08 10:36:45.595
DTC Client socket (4) | New receive buffer size: 5242880 | 2022-11-08 10:36:45.595
DTC Client socket (4) | Connecting to IP: 18.202.238.239. | 2022-11-08 10:36:45.595
Rithmic Direct - DTC | Requesting security definition data for: ESZ2.CME. ID: 1 | 2022-11-08 10:36:45.597
Real-time Intraday chart data file updates started for ESZ2.CME | 2022-11-08 10:36:45.597
Intraday chart data file opened for ESZ2.CME | 2022-11-08 10:36:45.597
Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-11-08 10:36:45.667
Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-11-08 10:36:45.667
Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-11-08 10:36:45.668
Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-11-08 10:36:45.668
Requesting market depth updates for: ESZ2.CME if supported. | 2022-11-08 10:36:45.836
Separate subscription for market depth updates not supported. ESZ2.CME | 2022-11-08 10:36:45.836
HD Server | HD Request | Socket: 3 | Symbol: ESZ2.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 101 | ClientReqID: 18 | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:46.586
HD Server | Thread:4364 (3) | Socket gracefully closed by remote side. | 2022-11-08 10:36:46.586
HD Server | Thread:4364 (3) | CloseSocket call. | 2022-11-08 10:36:46.586
HD Server | Thread:4364 (0) | CloseSocket call. | 2022-11-08 10:36:46.587
HD Server | Thread:4364 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-11-08 10:36:46.587
HD Server | Thread:4364 (3) | Closed. | 2022-11-08 10:36:46.587
HD Server | Thread:4364 (0) | CloseSocket call. | 2022-11-08 10:36:46.587
HD Server | Server thread ending. Closing socket. | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:46.660
HD Server Manager | Current server count=0 | 2022-11-08 10:36:46.661