Support Board
Date/Time: Wed, 17 Sep 2025 08:26:53 +0000
Post From: Problem/ Bug with Historical Data
| [2022-11-07 13:51:49] |
| Sierra_Chart Engineering - Posts: 20901 |
|
One thing we see is you are getting a permission denied error from Rithmic: Symbol Error - FDAX1222.EUREX is unknown, unavailable, or improperly formatted. permission denied
There are other known issues as well with Rithmic historical data. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |