Support Board
Date/Time: Wed, 17 Sep 2025 08:33:20 +0000
Post From: Connection Issue
| [2022-11-04 06:55:26] |
| Sierra_Chart Engineering - Posts: 20901 |
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Sierra Chart seems resolute that firewalls cause 99% of all connectively issues. I have disconnected my firewall and then restarted my computer in Safe Mode, which also disables firewalls. So, I think I have ruled out firewalls as an issue. Therefore what is the problem? You need to tell us then.This is fully outside of our control. This is your system and your network. This is because some security software, in particular non-Microsoft security software, are very troublesome and cause many issues: but I'm also amazed that an issue so specifically defined is so difficult to diagnose.
This is not a Sierra Chart issue at all. This is fully an issue involving your computer system and network. What security, Antivirus, or firewall software are you running on the system that is not from Microsoft? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-04 06:58:37
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