Login Page - Create Account

Support Board


Date/Time: Wed, 05 Nov 2025 18:13:58 +0000



Post From: COMEX data

[2022-11-01 09:08:23]
Sierra_Chart Engineering - Posts: 21318
This is because there is a new month, November. Exchange fees are billed in full for the entire month no matter when they are active.

You need to reactivate the exchange here and add sufficient credit to your account:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing