Login Page - Create Account

Support Board


Date/Time: Sat, 14 Jun 2025 19:46:25 +0000



Post From: Data not updating

[2022-10-31 01:51:13]
Marc_Law - Posts: 9
I am currently signed up for package 11 and I have signed all the necessary agreements to get LIVE data. I have a master computer that shows me LIVE data off the futures I trade. However, on my second device (a laptop) the data is not updating.

I'm currently logged into both Sierra Charts and my master computer is fine. If I disconnect to the Data Feed and then reconnect the data updates but as soon as it's finished connecting. It doesn't continually update.

What can I do to fix this? I've also tampered with the settings and had the sessions correctly put.