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Date/Time: Mon, 29 Apr 2024 04:01:51 +0000



Post From: waiting to download historical data.

[2022-10-28 22:37:28]
Sierra_Chart Engineering - Posts: 14126
1. This was an issue on the Sierra Chart side. It was a very unusual condition and has been resolved and will not happen again.

2. You have network connectivity problems on your side:
DTC Client socket (9) | Socket gracefully closed by remote side. | 2022-10-28 10:57:31.203
DTC Client socket (8) | Socket gracefully closed by remote side. | 2022-10-28 10:57:31.206
CQG WebSocket socket (7) | Socket gracefully closed by remote side. | 2022-10-28 10:57:31.206
DTC Client socket (9) | CloseSocket call. | 2022-10-28 10:57:31.223
DTC Client socket (9) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-10-28 10:57:31.223
DTC Client socket (9) | Closed. | 2022-10-28 10:57:31.223
DTC Client socket (8) | CloseSocket call. | 2022-10-28 10:57:31.224
DTC Client socket (8) | Max send buffers used during socket life: 3 | 2022-10-28 10:57:31.224
DTC Client socket (8) | Max send buffer size during socket life: 4166 | 2022-10-28 10:57:31.224
DTC Client socket (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-10-28 10:57:31.224
DTC Client socket (8) | Closed. | 2022-10-28 10:57:31.224
CQG WebSocket socket (7) | CloseSocket call. | 2022-10-28 10:57:31.224
CQG WebSocket socket (7) | Max send buffers used during socket life: 3 | 2022-10-28 10:57:31.224
CQG WebSocket socket (7) | Max send buffer size during socket life: 333 | 2022-10-28 10:57:31.224
CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2022-10-28 10:57:31.224
CQG WebAPI | WebSocket closed. | 2022-10-28 10:57:31.224

We cannot help with these. But we do not recommend using CQG.

This thread is now locked. It is an old thread. It is now locked and no posting is allowed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-28 22:37:53