Support Board
Date/Time: Wed, 05 Nov 2025 22:34:44 +0000
Post From: Sierra is not working
| [2022-10-19 15:31:09] |
| John - SC Support - Posts: 42800 |
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You are definitely having network issues, at least to our servers based on the following messages: DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
There is not a general issue to our servers, so this is something on your end. Refer to the information here: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |