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Date/Time: Fri, 03 May 2024 09:21:26 +0000



Post From: CQG market data

[2014-04-29 16:06:26]
Sierra Chart Engineering - Posts: 104368
Only your broker/clearing company can help with this:

CQG Trading: Logon unsuccessful. Info: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM.

Until they do, you cannot connect to the CQG market data server and therefore you must leave the Username blank in Global Settings >> Data/Trade Service Settings >> Market Data Connection Details.

For market data you can use the Sierra Chart Real-time and Historical Exchange Data Feed:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

In this case you do not need to rely upon the CQG market data feed and nothing further has to be done on your CQG account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-29 16:07:49