Support Board

Date/Time: Sun, 19 May 2024 00:38:09 +0000

Post From: Unable to connect to Data / Trade Service

[2014-04-29 15:56:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the current problem: CQG Trading: Sending market data logon message. \| 2014-04-29 10:35:45 CQG Trading: Logon unsuccessful. Info: UserName does not exist \| 2014-04-29 10:35:45 The solution is the same as what we said before: Remove the Username and Password from Global Settings >> Data/Trade Service Settings >> Market Data Connection Details. After this select File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-29 15:57:12