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Date/Time: Sun, 19 May 2024 01:12:04 +0000



Post From: Unable to connect to Data / Trade Service

[2014-04-29 08:04:38]
Sierra Chart Engineering - Posts: 104368
Since you are using the Sierra Chart Real-time Exchange Data Feed, you do not need to use the CQG data feed.

Therefore, remove the Username and Password from Global Settings >> Data/Trade Service Settings >> Market Data Connection Details.

After this connect again with File >> Connect to Data Feed. You will be able to connect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing