Support Board

Date/Time: Thu, 25 Apr 2024 15:18:14 +0000

Post From: Refund

[2022-10-05 14:20:17] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31105
We have refunded the one month of Package 5 and put the funds back into your account. We have also deactivated the NASDAQ TotalView exchange. Note the exchange fees are not refundable, as the funds go to the exchanges themselves and they do not issue refunds. If you want the funds in your account to be refunded to your credit card, then open an Account Support Ticket making this request. You can access the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing