Login Page - Create Account

Support Board

Date/Time: Sat, 04 Feb 2023 17:49:42 +0000

Post From: Phantom trades being filled when opening SierraChart

[2022-09-30 15:09:12]
User288975 - Posts: 9
We again apologize for the confusion earlier on the logs. I have followed the provided instructions and created new logs I hope will prove more helpful. Please understand we just trying to understand what it is we are doing incorrectly on our side to mitigate these issues in real trading. Again, happy to pay for a call to better understand these issues.

today we had trades fire off we did not enter - this was upon software launch.
Yesterday we got filled on 18 contracts when we didn't submit an order for that quantity.

Thanks in advance for your help.
Private File
Private File
Attachment Deleted.