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Date/Time: Fri, 29 Mar 2024 14:00:06 +0000



Post From: Scale In

[2022-09-27 09:55:55]
Sierra_Chart Engineering - Posts: 13625
It is impossible for us to analyze this from the screenshot. There are just too many variables involved, and we have no idea how you have gotten to that order and position configuration.

Scale In and Scale Out work properly and in a very definite manner:
Attached Orders: Scaling In
Attached Orders: Scaling Out

Review the instructions again and see where there may be a problem. Do testing only in Trade Simulation mode:
Trade Simulation

Do not use Rithmic. And see if you can reproduce the problem. If you cannot reproduce it in Simulation Mode there may be a problem with how the external trading service is handling the orders.

Also make sure you have set these options on the correct Trade Window. Maybe you have set them on the wrong Trade Window:
Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-27 09:56:21