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Date/Time: Thu, 18 Sep 2025 01:33:40 +0000



Post From: HELP

[2022-09-21 10:40:00]
Sierra_Chart Engineering - Posts: 20913
We need to understand the very specific problem you are having. Just describe one simple issue with one specific symbol .

We also want you to update Sierra Chart to the current version:
Software Download: Fast Update

And make sure Sierra Chart is connected to your live Interactive Brokers account. Setup instructions:

Interactive Brokers Trading Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing