Support Board

Date/Time: Thu, 16 May 2024 12:18:12 +0000

Post From: Chart Update

[2014-04-24 18:48:27] Link To Thread - Link To Post [Go To First Post]
User16952 - Posts: 6
FYI ChatSys: This chat is associated with ticket #699577. Please record this number for use in future inquiries. You are currently in room 'Technical Assistance'. Raymund: Hello, this is 'Raymund'. How may I help you? kfied008: I keep getting an error code 10091 with no chart updating. Link under connections goes to a blank page. How does I fix this Raymund: This is known issue. It should be fixed by tomorrow Raymund: What is the contract? kfied008: RU mini Raymund: Please hold kfied008: When I disconnect then connect, a different API source pops up but disappears after it updates Raymund: What is the underlying symbol for this contract? kfied008: TFM4 kfied008: This is also ticket T698741, you can cancel that if you want. Raymund: It should be fixed by tomorrow kfied008: Thanks Took a while