Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 19 Apr 2024 19:56:08 +0000
Post From: Undesired partial reversal of trade (automatic opening of a trade in the other direction)
| [2022-08-02 09:34:03] |
| User538960 - Posts: 29 |
|
Dear SC Support Team, it has been at least three times by now, that it happened to me that a position consisting of several contracts which had been scaled in was not only closed once hitting the stop loss that was trailed behind, but instead, immediately an opposing position consisting of 1 or several contracts was initiated automatically. It can be seen in the Trade Activity Log that those undesired reversed positions were opened immediately at the same time the other contracts were closed. (An unprotected new position! (No Stop Loss in place)) I attached two pictures to illustrate the issue. And while the first time I noticed it, and on one occasion today, it happened in an account I copied trades to by means of your own trade copier, using a multiplier (and I have several other issues with that, as posted here: Issue with Copied Trades (No. of Contracts + SL Location)), today it also happened in the origin chart/account, picture 1, (and was then copied, multiplied by 2, to another account. :-( .) I'm running SC release 2419 and I am using Denali data, with the order routing being via Rithmic's SIM server (as I am currently trading evaluation accounts). Could you please kindly look into this issue and give me some feedback? Thank you. (I have lost money every time that happened, flattening the undesired reverse positions manually. So, I'm not happy with it...) Date Time Of Last Edit: 2022-08-02 09:56:55
|
Private File Private File |