Support Board
Date/Time: Wed, 18 Jun 2025 12:33:54 +0000
Post From: Data Feed and Order Routing Issues
| [2022-08-01 13:46:07] |
| John - SC Support - Posts: 40473 |
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Your exchange selection for the CME Group did not renew on July 1, 2022, therefore you are not setup to get any real-time data from the Denali data feed. You will need to ensure you have enough funds in your account and add any if necessary from the Payments page, then you can activate the exchange you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges You can access the Payments page at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |