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Date/Time: Thu, 16 May 2024 10:45:14 +0000



Post From: Problem with SC real time feed. Price is reduced by an order of magnitude

[2014-04-22 04:08:03]
Sierra Chart Engineering - Posts: 104368
Follow through the instructions step-by-step in this section here:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

Please take note of the details given. There should not be any missing data as long as you go through a complete re-download procedure for all of the symbols and there is no trouble with downloading the data over your Internet connection.

If you still have a problem post a complete image of the chart by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

Before posting the image enable Chart >> Show Rollover Dates and make sure the chart is scrolled to the point of the missing data so that we can see it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-22 04:09:07