Support Board
Date/Time: Wed, 17 Sep 2025 17:25:23 +0000
Post From: alert issues
| [2022-07-11 17:43:08] |
| John - SC Support - Posts: 41868 |
|
Check your Global Settings >> Paths >> Data Files Folder and ensure that your AlertSounds folder is one folder above that. In other words, your AlertSounds folder should be located at the same level as the Data folder, which is directly under the main Sierra Chart installation folder. Also, after you try to test the sound, see if there is any information in your Message Log about the sound. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |